Multiple calls and clearing calls on the L4
The L4 shows incoming calls with a table number or area name. Check the screen, help the guest, then clear the call according to your team's service routine.
When several tables call
Read the calls on the watch and coordinate with your teammates so each table receives help. Do not assume that a cleared alert means someone has already served that guest.
Clear a call
Use the keys below the call list: DOWN moves to the next call, Delete clears the selected call, and Delete All clears the open list. Check the selected call before deleting it. Test each watch separately; clearing a screen is not a confirmation sent to the guest.
If calls stop arriving, check the watch charge, the button's pairing and reception from that table. Test again before returning to service.
Still stuck?
- Call us: +1 888 237 3011 (24/7/365 US-based support)
- Email: contact@destecsolutions.com
- Book a demo: cal.com/destec-solutions-usa/smart-call
